HostPapa Review


Overall Score


Overall Score






Control Panel


Customer Support

HostPapa is one of the fastest growing web hosts in Canada, offering everything you need to get your website up and running. This privately-owned company makes it very easy by offering a business plan that is sure to meet anyone's needs. Their plan is packed with so many perks and tools, such as unlimited SSD storage & unmetered bandwidth, marketing credits, unlimited emails, cPanel, website builder software, and so much more – they really do live up to their motto, "Let Papa take care of you".

Not only does HostPapa take care of your web hosting needs, but they also offer a variety of services including domain name registration, online store, website backup, SSL certificates – just to name a few. On top of this, HostPapa's knowledgeable support team is available 24/7 year-round to ensure that you are getting the most out of your website. With such a wide selection of powerful products, backed by reliable and professional service, HostPapa truly offers more bang for your buck.

What's more, HostPapa is not only committed to offering all of their valuable customers a reliable and easy-to-use hosting solution for one low price, but they're also dedicated to sustaining a healthy environment. This is why they use wind and solar energy resources to reduce their carbon footprint. They were one of the first web hosting companies to go green and continue to live up to this practice today.

Value - 10/10

HostPapa chooses to make web hosting easy for all customers by offering a business plan. No confusion, no gimmicks – this plan is designed to deliver everything you need at one affordable price.

Basic perks like unmetered bandwidth, unlimited SSD storage, and free setup are included, but HostPapa doesn't stop there. You also get many other features including MySQL databases, FTP access, marketing credits, unlimited email accounts, multimedia tools, ecommerce tools – the list goes on and on! If you're not completely satisfied, HostPapa offers a 30-day money-back guarantee on shared and reseller web hosting.

Additionally, HostPapa offers its customers to choose a server location of their preference. If your server is located close to your target audience, it results in your website being much faster. This means your website visitors will enjoy their experience and want to come back for more. It also helps with your SEO ranking, because Google tracks site speed and user experience.

The recent launch of HostPapa Website Builder adds even more value to the long list of features and benefits already included in the HostPapa plan. HostPapa Website Builder is a great tool to help anyone build and launch an attractive and professional website. It's packed with hundreds of designs and layouts and the intuitive interface makes it very easy to launch a website in no time – no web designing experience is necessary. A 2-page Starter plan is included free with new shared web hosting accounts.

Reliability - 9.5/10

HostPapa is always working hard to offer a reliable hosting experience to all customers. They are proud to guarantee 99.9% uptime. This is possible because of their top-quality equipment and infrastructure that is constantly monitored.

Data centres are monitored by uniformed security 24/7/365 and equipped with state-of-the-art security features including climate and temperature control, raised floors, and alarm & fire systems. Redundant power generation and diesel backup generators are on the premises to ensure that the infrastructure is always running even if there is a power failure. It's because of these advanced safety measures that customers can feel comfortable knowing that their site will be online for the world to see.

Control Panel- 9/10

cPanel, the popular control panel in the industry, is the tool that HostPapa customers use to manage their web hosting environment. It's included free as part of the HostPapa plan. Many enjoy using this tool because of the large icon-based buttons and categorized menus which make it very easy to manage your website.

In addition, controlling everything related to your HostPapa account is done through the HostPapa Dashboard. Being able to access and manage information, such as your billing and tickets, in one convenient location is a huge benefit of this tool.

Customer Support - 9.5/10

HostPapa knows that problems can happen at any time, day or night. That's why their knowledgeable support team is available 24/7 via phone, email, and live chat to answer any questions you may have. Customers can also post questions or concerns on the HostPapa Facebook page and Twitter account.

If you prefer to use self-serve options, HostPapa has a huge knowledge base where you'll find articles on just about everything. They also have video tutorials that walk you through how to use many of their products and services. No matter which support option you choose, you're sure to find the answers to your questions.